Shipping policy
Alligator Lake Social Club LLC offers free standard shipping on all orders within the United States.
Order Processing
Orders are processed and fulfilled by our roasting and fulfillment partner. Orders are typically processed within 2–5 business days. During periods of high demand, processing times may be extended.
Shipping Time
Once shipped, orders typically arrive within 3–7 business days, depending on the destination and carrier. Delivery times are estimates and are not guaranteed.
Shipping Carriers
Orders are shipped via third-party carriers selected by our fulfillment partner. Carrier selection may vary depending on location and availability.
Order Tracking
Tracking information is typically provided via email once your order has shipped.
Shipping Delays
Alligator Lake Social Club LLC is not responsible for delays caused by shipping carriers, weather conditions, supply chain disruptions, or other events outside our control.
Lost or Stolen Packages
Alligator Lake Social Club LLC is not responsible for lost or stolen packages that are confirmed as delivered by the carrier. Customers are encouraged to ensure a secure delivery location. If you experience an issue, please contact us and we will assist where possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Orders shipped to an incorrect address provided by the customer may not be eligible for replacement or refund.
Address Changes
We are unable to guarantee address changes after an order has been placed. Please contact us immediately if a correction is needed, and we will attempt to assist before the order is processed.
Questions
For any shipping-related questions, please contact us at alligatorlakesocialclub@gmail.com.